Overblog Suivre ce blog
Editer l'article Administration Créer mon blog
Le blog OK Club

Le blog OK Club

Le blog d'un club de plongée sous-marine Isèrois (FFESSM 14 38 0171)

Publié le par OK Club
Publié dans : #Matériel - technique

Suunto rappelle tous ses capteurs / émetteurs de pression.
Si vous connaissez un(e) plongeur(se) qui en possède un, faites suivre l'info bien que le SAV ait dû le contacter si le produit a été enregistré.

==============================

DEAR DIVER,

We send this email to notify you of a product recall that requires your action.

Suunto has identified a potential safety risk affecting all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs which wirelessly transmit tank air pressure to compatible Suunto dive computers. In two reported incidents, the exterior case of a Suunto Wireless Tank Pressure Transmitter have failed during regular dry land pressure testing. Although extremely rare, this represents a potential risk of injury, due to risk of bursting.

Diver safety is of highest importance to Suunto. Therefore, we have decided to initiate a recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs. Both of the known incidents happened to the Suunto Wireless Tank Pressure Transmitter. However, since the mechanical construction of these two products is very similar, we are also recalling the Tank PODs as a precaution.

Suunto will inspect and upgrade all the affected products via Suunto’s service network, free of charge for you. Do not use the affected products before they have been upgraded.

We sincerely apologize for the inconvenience caused by this. As a complementary service, we will provide a battery replacement free of charge and a one-year warranty from the date of inspection for all upgraded products.



Identification of the affected products:

 
Rappel d'émetteur Suunto
Please take the following actions if you own a Suunto Wireless Tank Pressure Transmitter or a Suunto Tank POD:
  1. Do not use the affected product(s) before they are upgraded.
     
  2. Bring the product(s) to your nearest authorized Suunto dive dealer or a Suunto Authorized Service Center for inspection and upgrade. 
    A list of dealers and authorized service centers can be found at: Dealer Locator
     
     . You may also use the free Suunto Online Service Request 
     
    (only available for certain countries) to get your product(s) picked up from your home/office. 
     
  3. When you receive your upgraded product(s), please register the product(s) at MySuunto
     
     to ensure you receive a full one-year warranty extension from the date of inspection.
     
  4. Please help us spread the message about this recall and share this information with your dive buddies that are using a Suunto Wireless Tank Pressure Transmitter or a Suunto Tank POD. Thank you! 


More information on the recall can be found at http://www.suunto.com/recall

 

 or contact Suunto Support at: http://www.suunto.com/Support/ 

 

We are very sorry for the inconvenience and thank you for your co-operation.We will do our utmost to prevent this kind of incidents from happening in the future.

Yours sincerely, 

The Suunto Dive Team

Commenter cet article